Last Modified: April 12, 2025 23:30:36 PM CDT
Welcome to LegendGames! These Terms of Service ("Terms") govern your access to and use of our games, websites, applications, and related services (collectively, the "Services"). By accessing or using the Services provided by LegendGames, you agree to these Terms. If you do not agree, you must not use the Services.
To use our Services, you must be at least:
If you are under the minimum required age in your jurisdiction, you are not permitted to use our Services unless you have obtained verifiable consent from your parent or legal guardian.
If you are under the age required for legal consent to data processing in your region:
We reserve the right to revoke or limit access to the Services if we have reason to believe a user is underage and has not obtained appropriate consent.
By using the Services, you confirm that:
LegendGames will not be held liable for access or use by individuals who do not comply with these requirements. It is the sole responsibility of users and their guardians to ensure eligibility under these terms.
By using our Services, you automatically create a user account. During the registration or onboarding process, you are required to provide accurate, complete, and up-to-date information. You agree not to use false identities, impersonate others, or misrepresent any affiliation.
Your account is for your personal use only and may not be shared, sold, loaned, or transferred to any other individual or entity. Any actions or content associated with your account are considered your sole responsibility.
At LegendGames, we believe in transparency and fairness.
We will not suspend, restrict, or delete any account without a legitimate and documented justification. Enforcement actions may only be taken for causes such as:
In all such cases, we aim to:
For users located in the European Union, our policies comply with the EU Digital Services Act (DSA). This means you are entitled to:
We may issue temporary or loaned accounts to employees, collaborators, contractors, or trusted community representatives for specific purposes. These accounts remain the exclusive property of LegendGames and may be modified, limited, or revoked at our discretion, with or without prior notice.
You are fully responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access or a potential breach, you must notify us immediately through the appropriate support channels. LegendGames is not liable for losses or damages resulting from unauthorized use caused by your negligence.
To ensure a fair, safe, and respectful environment, the following activities are strictly prohibited:
Violations may lead to temporary or permanent restrictions, including suspension or deletion of your account. For EU users, such actions are subject to appeal under the EU Digital Services Act framework.
The LegendGames brand—including our name, logo, visual identity, and associated elements—is protected under applicable intellectual property and trademark laws in both the United States and the European Union. Any unauthorized use, reproduction, or modification of our brand assets is strictly prohibited.
Use of LegendGames’ brand assets is only permitted with our prior written consent. This includes use in:
All permitted uses must comply with our Brand Guidelines and may not misrepresent your affiliation with us.
We reserve the right to take legal action or restrict access to our Services if our brand is misused in ways that are:
Violations may lead to suspension of accounts or legal proceedings as permitted under U.S. trademark law and EU IP enforcement regulations.
If you are a minor and your jurisdiction requires parental consent to enter into agreements, the adult (parent or legal guardian) who provides consent will be considered the legal guarantor. This person assumes full responsibility for all obligations, decisions, and consequences related to your use of the Services.
This is consistent with contract law principles in the U.S. and EU, where minors typically cannot be held to binding agreements without parental consent.
A parental or legal guardian guarantee remains effective and legally binding unless explicitly revoked in writing with our confirmation. In practice, such revocations may not be possible once obligations have been incurred (e.g., financial commitments or legal violations).
We reserve the right to evaluate the validity of guarantees and may reject them in cases involving:
All evaluations will be handled with discretion and in accordance with applicable data protection and contract laws.
If you publicly represent LegendGames—whether through streams, social media, official events, or any affiliated platforms—you are expected to uphold the highest standards of conduct. This includes:
This applies to both formal representatives (e.g., partners or ambassadors) and users whose public association with LegendGames may reflect on our brand.
You may be held accountable for misconduct occurring in contexts where you publicly represent LegendGames. This includes:
Before any penalties are enforced, we will:
This approach aligns with principles of procedural fairness under both U.S. due process standards and the EU Digital Services Act.
Violations of these standards may lead to:
We take brand integrity seriously and reserve the right to take action when our reputation is put at risk.
When you purchase a software product from LegendGames, you are obtaining a non-exclusive, non-transferable license to use the product in accordance with its license agreement. You do not receive ownership of the software or any intellectual property beyond the license to use it under the specified terms.
Licenses may include restrictions based on:
By purchasing a software license and starting the download, installation, or activation process, you expressly agree to waive your right of withdrawal, in accordance with:
However, if the product description specifically includes a money-back guarantee, trial period, or service-level agreement (SLA), those terms override this general waiver and will be honored accordingly.
If the product you purchased is defective, does not function as described, or is otherwise unusable through no fault of your own, you may request a refund.
Refund conditions:
Approved refunds are processed and issued within two (2) business days of confirmation.
We are committed to maintaining user trust and transparency. We will not remove access to licensed software products without a valid, lawful reason, such as:
In such cases, we will:
We may provide updates or improvements to licensed software to enhance performance, security, or functionality. Some updates may be required to continue using the product.
We are not obligated to support products indefinitely but will make reasonable efforts to provide notice before discontinuation.
Payment for our products and services must be completed using the methods we support at the time of purchase. These may include:
All payments must be made in the currency specified at checkout. For users in the European Union, all prices include applicable Value-Added Tax (VAT) unless otherwise stated.
Once payment is completed, you will receive a confirmation email with your license details or product access information.
If your purchase is subject to invoicing (e.g., for business clients or custom agreements), invoices must be paid within 14 calendar days from the date of issue unless stated otherwise.
Failure to settle invoices on time may result in:
We are not obligated to offer alternative or customized payment plans (such as installment payments or offsetting through labor/work). These options may be granted at our sole discretion and must be documented in writing.
If you believe a payment was made in error or that you were incorrectly charged, please contact our support team within 7 calendar days of the transaction.
Filing a chargeback or dispute with your payment provider before contacting us may result in:
We handle disputes professionally and work to resolve issues promptly and fairly.
Refunds for defective or non-functioning products are addressed in Section 7. We do not issue refunds for:
If a refund is granted, it will be processed using the original payment method unless otherwise agreed.
By using our Services, you agree to uphold the following standards of conduct to ensure a positive and respectful environment for all users:
Failure to follow these principles may lead to actions being taken against your account, up to and including suspension or termination, as detailed in Section 3.
As part of your participation in the LegendGames community, you are expected to follow our Code of Conduct. This code is designed to foster a safe and inclusive environment for all users. The main principles of the Code of Conduct include, but are not limited to:
Failure to adhere to this Code of Conduct may result in account suspension, a permanent ban, or legal action, depending on the severity of the breach.
To ensure a safe, enjoyable, and legally compliant environment, the following activities are strictly prohibited on the Services:
In addition to the general conduct outlined above, users must adhere to any platform-specific rules or guidelines we provide. These rules are meant to ensure a healthy, safe, and fair community environment. Violation of such rules may result in the same penalties as outlined above, including suspension or termination of your account.
We take user conduct violations seriously. Any breach of these terms may lead to the following actions:
If you encounter inappropriate conduct or suspect that someone is violating these terms or our Code of Conduct, we encourage you to report the behavior to us immediately. We take all reports seriously and will investigate the matter in accordance with our internal procedures.
Reports can be submitted to our Support Hub, and we will handle them in a confidential and timely manner.
We are committed to providing continuous improvements to the Services. As part of this, we may release updates, patches, bug fixes, and new features from time to time. Updates may:
Updates are typically applied automatically and may require you to restart or reinitialize certain services. In some cases, manual updates may be required.
Please note that you are responsible for keeping your software up-to-date to maintain functionality and access to the latest features.
There are two types of maintenance that may affect your access to the Services:
Scheduled maintenance refers to pre-planned updates or repairs to the Services. We will notify users in advance about any scheduled downtime that may affect access to the platform, services, or content. This notification will typically include:
We will make reasonable efforts to schedule maintenance during low-traffic hours to minimize disruption.
Unscheduled maintenance is performed in response to urgent issues, such as:
In cases of unscheduled maintenance, we will make reasonable efforts to notify you as soon as possible. However, due to the nature of these issues, advance notice may not always be possible.
During scheduled or unscheduled maintenance, access to certain features or the entire Service may be temporarily suspended. While we strive to minimize downtime, some services or features may become unavailable for a period of time.
We take data protection seriously and will take all reasonable precautions to ensure that your data is safe during updates or maintenance. This includes:
In the event of an unexpected issue during maintenance that affects your data, we will make every effort to restore it and inform you of any actions you may need to take.
As we continue to enhance our Services, we may periodically update versions of the software or service platform. These changes could involve major updates with new features or minor updates for ongoing improvements.
We will communicate the release of major updates and provide details regarding any significant changes to the functionality or user experience.
Minor updates may be applied automatically without prior notification, though users will be informed of critical or major updates in advance.
We provide the Services “as is” and “as available” without any warranties, express or implied. This means that we do not guarantee:
If something goes wrong and it is due to our fault in any way, we are committed to taking full responsibility and addressing the issue promptly. We will work with you to resolve the problem in a fair and timely manner, including providing remedies such as:
This commitment is in line with our dedication to maintaining the trust and satisfaction of our users.
While we are fully committed to addressing any issues that arise from our fault, the liability for damages is limited to the amount you have paid for the specific service, product, or feature that caused the issue. We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to:
We do not limit or exclude our liability where prohibited by law, including for:
If any part of this limitation is found to be invalid or unenforceable by a court, the remainder of the limitations shall remain in effect.
By using the Services, you acknowledge and accept that certain risks may exist, such as technical problems, potential data loss, or temporary service unavailability. We are not responsible for any such issues that are beyond our control or that arise due to third-party actions, including but not limited to:
You agree to bear the risk associated with using the Services, including the responsibility for maintaining proper backups of your data.
We are committed to keeping our users informed about important updates, news, and relevant information about the Services. Communication with you may occur through the following channels:
All official communications from us, such as changes to the Terms of Service, policy updates, or significant service modifications, will be made via email or in-app notifications. You are responsible for ensuring that the email address associated with your account is accurate and up to date.
By using our Services, you consent to receiving electronic communications from us. These communications may include:
You may opt out of certain types of communications (e.g., promotional emails), but you cannot opt out of essential communication (e.g., service updates, security notices).
We strive to respond to customer inquiries promptly. Our typical response times are as follows:
For questions or concerns, please visit our official Support Hub through https://support.legendgames24.com/.
We reserve the right to modify or update these Terms of Service at any time. Any changes will be made in accordance with applicable laws and regulations. We will notify users of any material changes, which may include:
By continuing to use the Services after a change has been made, you agree to the updated Terms of Service. If you do not agree with the changes, you may:
If any changes to the Terms significantly affect your rights (e.g., a price increase or a change in how your personal data is used), we will provide a notice at least 30 days prior to the changes taking effect. For minor changes, we will inform you at the time of the update.
We are available 24/7. You can reach us through the following methods:
We welcome your feedback and suggestions! If you have any ideas for improving our Services or would like to share your experience, please contact us at support@legendgames24.com. We value your input and use it to enhance the user experience.
If you believe someone is violating these Terms of Service, including any issues related to user conduct or intellectual property infringement, please report the violation to us immediately. You can file a report through our Support Hub under the appropriate category:
We take reports seriously and will investigate all claims as quickly as possible.
In line with the EU Digital Services Act (DSA), users in the European Union have the right to:
We are committed to complying with the DSA and ensuring that your rights are protected in the reporting process.